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One of the most amazing relationships we ever witnessed in life is a relationships between a mom and her children. Everytime we see how deep moms and their kids connect to each other, our heart melts because of their warmth and tender love.
Our beliefs took us to established a brand carefully crafted for all moms and children out there, in order to turn all of their moments into joyful moments they will always remember.
Our designs are created to embrace beautiful memories between moms and their kids. In our current edition, we make arts about traditional toys that moms used to play when they were kids, a home that reminds our little family about the place where they used to belong, and beautiful sceneries at nights between mom and their kids.
We, Luckky Cla present Hometown
It represents the story of the city where our home located, where we born, grow up, and gather memories. Wherever our son and daughter decided to leave, they know that a hometown will always be a place to coming back. It can never be changed.
We have a 1-day return policy, which means you have 1 day after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.